Service Guarantee

SERVICE GUARANTEE

Skenihair is a fashion brand tailored for young people,designed to express young people's vitality. Our Wigs Specially designed to fit the skin. As the youth brand leader，we continue to study & research hair styling & diversified texture. Now our products are very popular and accepted by more and more people. You can see our units all over the world.

Our company believes “All young people deserve one unique wig that shows their personality”. Not only can it add colors to youth life, but also increase self-confidence.

“Skeni” means Fits Skin ,hoping that our hair leads you to a more lightful and colorful youth life.

We will always stick to this belief and keep on developing and constantly consulting young people about hair requirements . After all, every young people deserves a “Skeni” youth.

Pre-SALE SERVICE

1.We answer all the questions honestly with patience.

2.We will reply you within 24 hours, saving more time for your order.

3.We check emails and massages within 2 hours

4.We will give you tracking number as soon as the unit is shipped out

 

AFTER SALE SERVICE

1.If you have any questions about the hair, contact us at your earliest convenience.

2.We will try our best to help you solve your problems.

3. If it is mistakes made by seller's end,such as sending the wrong style, color or length, or it is already damaged before sending out, we are definitely responsible for any one of the cases above. However, you are required to notice us with 7 days since receiving the goods.

4. We have easy return and exchange policy for customers. All those are made to ensure a best shopping experience in our website,

 

NOTICE

After you receive the goods, we recommends that you check the appearance, quantity, accessories and other aspects of the goods carefully. We will always focus on customer experience.